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Novel Coronavirus (COVID-19): Patient, Family & Visitor Guide

What are we doing to combat COVID-19?

All of our facilities are following CDC guidance, as well as that of state and local public health departments. We have developed an emergency plan in the event of local community spread of coronavirus and will work closely with the public health department to prevent spread within our facilities.

A COVID-19 Symptom Questionnaire is completed by every patient, family member, and visitor who comes to our facilities. This ensures that people with symptoms of respiratory illness are recognized promptly and actions are taken to guarantee that illness is not introduced or spread.

Staff are monitored for symptoms of respiratory illness and are asked to stay home if they are feeling ill. Hand hygiene and environmental cleaning continue to be top priorities for us.

How does this impact patients?

We are committed to high quality, compassionate care, and that will not change.  We remain available 24/7 to screen and accept patients into all of our inpatient and outpatient programs.  Mental health and addiction treatment should not wait, and we are taking every precaution possible while continuing to offer needed treatment.

Online Therapy Now Available

Some of our outpatient programs are now available fully online, from assessment to treatment. Tele-Therapy will take place through secure video conferencing, allowing you or your loved one to receive needed treatment without delay.

View More About Online Therapy Here

How does this impact inpatient visitation?

Out of an abundance of caution, we have suspended in-person visitation at this time at our hospitals.  However, in order to continue to offer an opportunity for friends and family to connect with their loved ones, we are making virtual visitation available to our patients via Zoom.  Visitation will be initiated by a phone call from the patient and he or she will provide the “virtual visitor” with a meeting number. 

View Full Tele-Visitation Instructions Here

What You Can Do to Prevent Virus Spread

  1. Notify staff if you have a fever or are feeling sick. The hospital may ask you to stay home.
  2. Notify staff if you have reason to believe you have come into contact with an infected person.
  3. Wash your hands often with either soap and water or hand sanitizer.
  4. Routinely clean high-touch surfaces in your home (door knobs, light switches, countertops).